Dear Royal Family,

This afternoon, Governor Abbott formally declared a state of emergency in response to the COVID-19 virus.

Right now, the safety of clients, employees, and community is of the utmost importance to us, so I’d like to make you aware of precautions we’re taking going forward.

First, the vast majority of our clients conduct virtual returns with us online and by phone. We are prepared to continue that support uninterrupted and encourage you to explore more of our digital capabilities.

You can reach us by phone at 512-668-9839 or by visiting our website www.royaltaxsolution.com and on the Jumping Jack Tax app, to schedule a virtual tax preparation, free consultation, tax planning, and more. If you haven’t downloaded the app, you can do so now here in just a few minutes.

We also remain available to help our clients nationwide, we’re continuing to operate according to the usual schedule, to do that safely for clients and employees, we’ve enhanced our cleaning protocols, ensuring that counters, door handles, are sanitized more frequently and that employees are following guidance provided by public safety authorities (including frequent handwashing and social distancing).

Finally, we have gathered together a few resources in support of the organizations and businesses most impacted by the current outbreak. We encourage everyone to support the Central Texas community in the weeks to come.

We’ve been constantly monitoring this situation as it has evolved, and will continue to do so, taking additional measures as public safety authorities recommend. In the meantime, we’re grateful for your support and want you to know that the health and safety of you and your family are top of mind for us.

Sincerely,

Stephaine Carter

CEO Royal Tax Solutions.